SmartPunch

What Is SmartPunch Mobile Wallet Loyalty?

TraffiqueJam Mobile’s new SmartPunch Mobile Wallet Loyalty Program is the digital version of the old, paper punch card type of customer loyalty.  Because it lives in the customers’ smartphone, it is much more convenient for them, and it gives you, the retailer, huge advantages in its ability to bring customers back over and over again.

This sales system incorporates your loyalty rewards program, Mobile Coupons, Proximity Marketing and Push Notifications to gain new business and keep your loyal customers coming back.

With the changing technology of smartphones and mobile devices, we have to change the way we market. Your customers have gone mobile and your methods should, too. The single most important factor for any long-term, profitable business is ultimate customer loyalty.

What’s in a Mobile Wallet?

A digital, mobile wallet can include coupons, membership cards, value cards, business cards and event tickets. These are all called “Passes.” This is perfect for the on-the-go modern day consumer – they always have their phone so they will never forget your “Pass” again! And even if they were prone to forget, with the SmartPunch digital punchcard installed on their smartphone, combined with the other mobile technologies on the phone such as GPS, NFC, and Bluetooth, TraffiqueJam Mobile’s multi-pronged outreach technology allows you to ‘ping’ your customers when they come within a certain radius of your location.  Consider the following scenario as an example of how we put this together for you:

1. Customer is made aware of your SmartPunch Loyalty Program in any number of ways, including in-store signage/posters/table tents or online via social media channels, your website, etc.  (In-store print materials will include a direct portal to your SmartPunch download page, such as an NFC tag or QR code, while online access to same page comes via provided link.) They easily download the Pass, which installs itself on their phone (they are incentivized to download with an extra ‘punch’ to their digital card…and further incentivized to share with friends.)
2. Going forward, customer travels within a certain, pre-defined radius of your location (GPS) and receives a message from you, reminding them they are close by and about your current loyalty offer. If they do not happen to come within this radius over a pre-defined time frame (say, a week), you can ‘ping’ their phone and invite them to visit, possibly with a ‘special-of-the-day’ message, drink special, event, etc. (Think about sending out on a day/night you’re normally slower.)
3. Customer responds by coming to your location.
4. Upon arrival, customer receives a welcome message on their phone, pinged by one of your new TraffiqueJam Mobile beacons, reminding them to use your digital punchcard.
5. Afterwards, you can send the customer a “thank you” message as well as an email thanking them for their visit and to update them on how many more punches they need in order to redeem their reward as well as any other info you want to share.

Remember, once the customer has downloaded your Pass to their wallet, you can further reward them with extra ‘punches’ by sharing with friends. They’ll receive even more ‘punches’ as those friends fulfill and redeem their SmartPunch passes…and they, in turn, can do the same by sharing with their friends.  Therefore, not only does this program encourage repeat business, it encourages brand-new customers with its multi-level sharing features.  All of it is designed to bring you more new business and more repeat business.

We ensure that your Passes are always up-to date and that your customers get notified of all your new promotions and events.  What’s more, you can have your own dashboard into our system to allow you to change your offers anytime you like, giving you complete freedom to make changes as you like without having to involve us.  Of course, we are always here to help or to completely handle all these chores for you, if you prefer not to deal with such details.

Enter your name & email address to access the replay of our SmartPunch Mobile Wallet Loyalty Webinar:

How Does a Mobile Wallet Work?

Benefits of Our Mobile Wallet Loyalty Marketing Program

Enter your name & email address to access the replay of our SmartPunch Mobile Wallet Loyalty Webinar: